Deb Killian, CRMS will be presenting two sessions at this year’s National Association of Mortgage Brokers, NAMB FOCUS conference in Tampa, FL on Thursday February 7, 2019 and Friday February 8, 2019.
The first session EIGHT PAGE URLA? – The Biggest Change in Over 20 Years focuses on changes in the mortgage industry and regulations which created a need for the Government Sponsored Enterprises, (GSEs) to evaluate information taken at time of application. The primary reason for the change is to collect more relevant loan information that is useful to underwriters. The format has been enhanced, is more user friendly and new sections have been added while some sections have been removed, changed or moved.
This session reviews the new 1003/65, highlights of new questions originators will be asking and provides discussion for originators to prepare for consumers questions and answers.
Students will see the new URLA form and highlight new areas that will change conversations between MLOS and consumers and give new perspective on product offerings and disclosures while providing a head start on the competition to create your game plan. Introduce suggestions on best execution for better customer experience.
The second session Only Three Conditions on the First Underwrite? Hope is Not a Strategy!
In this session, we discuss how to anticipate what underwriters ask for before they ask. Learn a new way to look at applications and documents as a way, to dramatically improve your customer’s experience, real estate professional’s perspective on your competency and drastically reduce the stress experienced in a poorly documented file.
Do you believe you can get all your borrower’s requirements cleared on the first underwrite? Impress your Realtors and customers while gaining TRUST. Without mortgage competency, pre-approvals are not worth the paper printed on. All parties remain cautious and stressed right until the loan is closed. This session will teach you how to remove anxiety and free up time for more business.
- Take control of documents before they are conditions
- Learn to improve customer interactions by setting expectations
- Learn how to better document files while providing consumer education
- Improve customer satisfaction and reduce complaints with higher competency
- Transform the way originators look at documentation requirements
For More information and Mortgage Loan Originator Education Programs go to CLOES.online