Many mortgage loan originators (MLOs) assume cybersecurity is primarily the responsibility of the company’s IT department. In reality, MLOs are often the first line of defense—and sometimes the greatest point of vulnerability. Mortgage originators routinely handle highly sensitive nonpublic personal information (NPI), including: Tax returns, Pay stubs, Bank statements, Credit reports, Social Security numbers, Driver’s licenses, and Wire transfer information. Because MLOs communicate constantly through email, mobile devices, cloud platforms, CRMs, and third-party applications, they …
